IBSCGmedical is committed, through its commercial policy, to using its CRM tool (www.ibscgmedical.net) and its direct and indirect sales network (branches, distributors) to contribute to a major and global restructuring of advice, management, sales offer, supply and technical assistance. It is thus fully involved in the fight against illegal sales networks of equipment, medical and paramedical devices on the Internet via OPERATION PANGEA II, in full compliance with the policy of the OMS (World Health Organisation) and the OCLAESP (Central Office for the Fight against Environmental and Public Health Offences).
Our approach allows us to offer our customers, branches and partners our quality products and services, as well as an optimisation of skills and an increase in technicality by opening up to new needs (market).
6 good reasons to order your products from IBSCGmedical: to discover them, click here.
Our values are defined in 4 words : SDEC (simplicity – availability – efficiency – competitiveness).
– Simplicity : Our various services ensure transparency and rapid processing of information, thus facilitating the immediate processing of any order placed by our customers or partners on our website or by e-mail.
– Availability : For the support and maintenance of medical and IT equipment, we intervene 24 hours a day, 7 days a week online and thus develop a relationship of customer loyalty and satisfaction.
– Efficiency : the level of competence of our functional, technical and commercial teams is the guarantee of a better management of the customer / supplier and partner relationship.
– Competitiveness : For our customers and partners, this means providing a range of high quality medical devices, a range of medical and IT equipment with new technologies from the market’s manufacturers, and these at the best possible price in order to be the most competitive in this segment in terms of quality, costs and respect of delivery times.
In order to adapt to the European and African markets targeted by IBSCGmedical, a clear, reliable and conquering strategy is required: to have our brand identity recognised: IBSCG*.
IBSCG*: Informatique Business Service Corporate Group.